Liam O'Grady. AI Architect at Avanade, London.

See my projects
01

About

I'm an AI Architect in Avanade's Data & AI practice in London. I design and build AI agents for organisations on Microsoft 365, mostly with Copilot Studio, Microsoft Foundry and the Power Platform.

Before Avanade I spent nearly seven years on Dynamics 365 and the Power Platform: at a Microsoft partner in Galway, then at Air Partner in London, where I went from engineer to solution architect, and most recently leading the AI practice at DigPacks. Most of what makes an agent work well is the process and data behind it, so that is where I start.

  1. 01
    Process and data firstMost agent problems turn out to be process or data problems. I sort those out before building anything.
  2. 02
    Plan for productionDeployment, approvals, monitoring and responsible AI reviews are planned from the start.
  3. 03
    Reuse what worksWhen something comes up twice, I turn it into a template, a tool or a training session.

Outside work, I play banjo with The Kings of Connaught, a Galway folk and trad trio.

02

What I do

Architecture, delivery and governance for AI agents on the Microsoft stack, plus the Power Platform and Dynamics 365 work underneath.

  • 01 / 06

    Copilot Studio agents

    Copilot Studio agents for enterprise teams in IT, HR, operations, sales and customer service, connected to the systems and documents people already use.

    • Agents that answer from policies, knowledge bases and business systems
    • Agents that take actions in ITSM, CRM and ERP systems
    • Voice agents for busy contact centres
    • Copilot Studio
    • Microsoft 365 Copilot
    • Teams
    • Power Automate
    • Dataverse
  • 02 / 06

    Agent architecture

    How agents, data, integrations and security fit together across Copilot Studio, Microsoft Foundry, Azure and the Power Platform.

    • Reference architectures and reusable starting points
    • Phased roadmaps, from first pilot to wider rollout
    • Integration with Microsoft 365, Dynamics 365 and Azure
    • Microsoft Foundry
    • Azure OpenAI
    • Azure
    • MCP
    • Microsoft Graph
  • 03 / 06

    AI governance and adoption

    The policies, controls and training an organisation needs before it can use agents every day.

    • Responsible AI, data residency and compliance reviews
    • Microsoft 365 Copilot readiness checks and phased rollouts
    • Centre of excellence standards and ALM
    • Microsoft Purview
    • Power Platform admin
    • Managed Environments
    • CoE Kit
  • 04 / 06

    MCP servers and agent tools

    Servers and tools that connect agents to other systems, for Copilot Studio, ChatGPT, Claude and GitHub Copilot.

    • Remote MCP servers over Streamable HTTP
    • OAuth and API-key security
    • Browser agents whose actions can be reviewed
    • Model Context Protocol
    • TypeScript
    • Node.js
    • GitHub Copilot
    • Cloudflare Workers
  • 05 / 06

    Power Platform

    Model-driven and code apps, Power Automate, Dataverse, C# plug-ins and Power BI.

    • Model-driven apps, Dataverse modelling and C# plug-ins
    • Power Apps code apps in TypeScript
    • Power Automate flows and AI Builder automations
    • Power Apps
    • Power Automate
    • Dataverse
    • C#
    • Power Fx
    • Power BI
  • 06 / 06

    Dynamics 365 Customer Engagement

    Sales, Customer Service and Marketing implementations, from case management to customer journeys.

    • Sales, Customer Service and Marketing implementations
    • Case management, SLAs and queue automation
    • Real-Time Marketing journeys and integrations
    • Dynamics 365 Sales
    • Customer Service
    • Customer Insights – Journeys
03

Projects

Open-source tools I have built in my own time, mostly for connecting agents to other systems. I use AI coding agents for a lot of the implementation and do the design, review and release myself.

  • Claw PC for Copilot Cowork

    Let Microsoft 365 Copilot Cowork use a Windows PC.

    Lets Microsoft 365 Copilot Cowork run commands, PowerShell, file operations and long jobs on your own Windows PC or VM through a private dev tunnel. One script sets it up and it needs no admin rights.

    • TypeScript
    • MCP
    • PowerShell
    • Dev Tunnels
    • Microsoft 365 Copilot
    2026 · open source source

  • Copilot Studio Credit Estimator

    Estimate what a Copilot Studio agent will cost.

    A calculator for Copilot Studio credit use and cost. It compares the Standard harness with the GitHub Copilot harness, which are priced differently.

    • JavaScript
    • Zero dependencies
    • Copilot Studio
    2026 · tool source live

  • Vercel MCP server for Copilot Studio

    Manage Vercel deployments from a Copilot Studio agent.

    A zero-dependency Node.js MCP server (Streamable HTTP, API-key auth) that lets a Copilot Studio agent inspect Vercel projects and deployments, read build logs and run management actions.

    • Node.js
    • MCP
    • Streamable HTTP
    • Copilot Studio
    2026 · open source source

  • Hevy for ChatGPT

    Use your Hevy workout data in ChatGPT.

    An unofficial Hevy integration for ChatGPT and Codex. It reads your training history, plans routines and logs workouts through MCP tools, and asks for confirmation before it changes anything.

    • MCP
    • OAuth
    • ChatGPT Apps
    • Codex
    2026 · open source source

  • Auto Flight Check-In

    Automatic airline check-in with a browser agent.

    Finds booking confirmations in your inbox, reads the flight details, waits until check-in opens, then uses a browser agent to check you in and emails you the result.

    • Python
    • LLM extraction
    • browser-use
    • Docker
    2026 · experiment source

More on GitHub. Client work stays confidential; the full CV has the detail.

04

Experience

  1. Aug 2026 – Present · London

    AI Architect (Associate Manager) Avanade

    Designing AI agent solutions on the Microsoft stack in Avanade's Data & AI practice.

    Highlights
    • Solution architecture for agentic AI across Copilot Studio, Microsoft Foundry and Microsoft 365 Copilot.
    • Shaping reusable patterns, certification paths and enablement for the wider Data & AI team.
  2. Sep 2025 – Aug 2026 · London

    Power Platform AI Solution Architect DigPacks

    Led the AI and Copilot practice: strategy, architecture and governance for Copilot Studio and Power Platform AI work.

    Highlights
    • Set the strategy, architecture and governance model for Copilot Studio and Power Platform AI delivery.
    • Owned end-to-end design and delivery of Copilot Studio agents across many concurrent engagements.
    • Built reusable accelerators, design patterns and training to make agentic AI delivery repeatable and compliant.
    • Started the practice's Microsoft 'in a Day' training and hosted Agent in a Day on behalf of Microsoft.
  3. Aug 2021 – Sep 2025 · London

    Power Platform Solution Architect Air Partner

    Grew from engineer to solution architect, leading the design, build and deployment of every Dynamics 365 and Power Platform solution in a global aviation business.

    D365 CE & Power Platform Engineer · 2021Senior D365 CE & Power Platform Engineer · 2024Power Platform Solution Architect · 2025
    Highlights
    • Led the AI transformation: Copilot Studio agents on Microsoft 365 and Teams, AI Builder automations and a Microsoft 365 Copilot readiness and rollout programme.
    • Architected Dynamics 365 CE and Power Platform solutions through rapid growth and parent-company integration.
    • Designed a modern ALM process with multi-step approvals, auditing and rollback for every solution deployment.
    • Led and mentored the engineering and support team, with code review and ALM standards.
    • Partnered with finance, marketing and operations on licensing, integrations and cross-system data flow.
  4. Oct 2019 – Aug 2021 · Galway

    CRM Support Consultant Codec Ireland

    Support and consultancy for public and private sector customers on Dynamics 365 and the Power Platform, at a Microsoft Gold Partner.

    Highlights
    • Support, administration and customisation across Dynamics 365 CE, Power Apps, Power Automate, Power BI, SQL Server and Azure.
    • Built and maintained functional solutions to SLA, working directly with senior client stakeholders.
    • Helped roll out and support a Power Virtual Agents bot in production: my first conversational AI.
  5. 2015 – 2019 · Galway

    BSc (Hons) Business Information Systems ATU

    Final-year project: an analytics portal for Bluedrop Medical visualising NHS Trust data on the reduction of diabetic amputations, featured in an ATU article.

05

Certifications

Each one links to Microsoft Learn, where you can check it.

06

Writing

Articles on Copilot Studio and agent design.

More on Medium and LinkedIn.

07

For developers

This site has a public MCP server. Add it to Copilot Studio, Microsoft 365 Copilot, VS Code, Claude or ChatGPT and they can answer questions about my experience from this profile.

MCP server

Read-only, no sign-in

https://liamogrady.dev/mcp
Install in VS Code Cursor

In Copilot Studio: Tools → Add a tool → Model Context Protocol → paste the URL, authentication None.

Terminal

From a terminal

# my CV, formatted for the terminal
curl liamogrady.dev

# the whole profile as Markdown
curl liamogrady.dev/llms-full.txt

There is also an llms.txt and schema.org data for search engines and AI tools.

Rules
public facts only read-only tools no client names rate-limited no cookies, no tracking

The chat on this site follows the same rules: it only uses what is published here and says when it doesn't know. More detail for developers.

08

Contact

Get in touch about speaking, community events or open-source work. I am happy to send my full CV.

ogradyliam5@gmail.com LinkedIn GitHub Medium
I'd like to