Liam O'Grady
AI Architect at Avanade in London. I design and build AI agents with Copilot Studio, Microsoft Foundry, Microsoft 365 Copilot and the Power Platform.
London, UK · ogradyliam5@gmail.com · LinkedIn · GitHub
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Profile
I'm an AI Architect at Avanade in London. I design and build AI agents for organisations on Microsoft 365, mostly with Copilot Studio, Microsoft Foundry and the Power Platform.
Before Avanade I spent nearly seven years on Dynamics 365 and the Power Platform: at a Microsoft partner in Galway, at Air Partner in London, where I went from engineer to solution architect, and leading the AI practice at DigPacks.
I still write code. In my own time I build open-source MCP servers and tools for people working with agents, and I use AI coding agents for a lot of the implementation.
Experience · 7 years
AI Architect (Associate Manager), Avanade
Aug 2026 – Present · London
Designing AI agent solutions on the Microsoft stack in Avanade's Data & AI practice.
- Solution architecture for agentic AI across Copilot Studio, Microsoft Foundry and Microsoft 365 Copilot.
- Shaping reusable patterns, certification paths and enablement for the wider Data & AI team.
Power Platform AI Solution Architect, DigPacks
Sep 2025 – Aug 2026 · London
Led the AI and Copilot practice: strategy, architecture and governance for Copilot Studio and Power Platform AI work.
- Set the strategy, architecture and governance model for Copilot Studio and Power Platform AI delivery.
- Owned end-to-end design and delivery of Copilot Studio agents across many concurrent engagements.
- Built reusable accelerators, design patterns and training to make agentic AI delivery repeatable and compliant.
- Started the practice's Microsoft 'in a Day' training and hosted Agent in a Day on behalf of Microsoft.
Power Platform Solution Architect, Air Partner (a Wheels Up company)
Aug 2021 – Sep 2025 · London
D365 CE & Power Platform Engineer (Aug 2021 – Jan 2024) → Senior D365 CE & Power Platform Engineer (Jan 2024 – Jan 2025) → Power Platform Solution Architect (Jan 2025 – Sep 2025)
Grew from engineer to solution architect, leading the design, build and deployment of every Dynamics 365 and Power Platform solution in a global aviation business.
- Led the AI transformation: Copilot Studio agents on Microsoft 365 and Teams, AI Builder automations and a Microsoft 365 Copilot readiness and rollout programme.
- Architected Dynamics 365 CE and Power Platform solutions through rapid growth and parent-company integration.
- Designed a modern ALM process with multi-step approvals, auditing and rollback for every solution deployment.
- Led and mentored the engineering and support team, with code review and ALM standards.
- Partnered with finance, marketing and operations on licensing, integrations and cross-system data flow.
CRM Support Consultant, Codec Ireland
Oct 2019 – Aug 2021 · Galway
Support and consultancy for public and private sector customers on Dynamics 365 and the Power Platform, at a Microsoft Gold Partner.
- Support, administration and customisation across Dynamics 365 CE, Power Apps, Power Automate, Power BI, SQL Server and Azure.
- Built and maintained functional solutions to SLA, working directly with senior client stakeholders.
- Helped roll out and support a Power Virtual Agents bot in production: my first conversational AI.
Education
BSc (Hons) Business Information Systems, Atlantic Technological University, Galway (2015–2019). Final-year project: an analytics portal for Bluedrop Medical visualising NHS Trust data on the reduction of diabetic amputations, featured in an ATU article.
Certifications
Capabilities
- Copilot Studio agents. Copilot Studio agents for enterprise teams in IT, HR, operations, sales and customer service, connected to the systems and documents people already use.
- Agent architecture. How agents, data, integrations and security fit together across Copilot Studio, Microsoft Foundry, Azure and the Power Platform.
- AI governance and adoption. The policies, controls and training an organisation needs before it can use agents every day.
- MCP servers and agent tools. Servers and tools that connect agents to other systems, for Copilot Studio, ChatGPT, Claude and GitHub Copilot.
- Power Platform. Model-driven and code apps, Power Automate, Dataverse, C# plug-ins and Power BI.
- Dynamics 365 Customer Engagement. Sales, Customer Service and Marketing implementations, from case management to customer journeys.
Skills
- Agentic AI: Copilot Studio, Microsoft Foundry, Microsoft 365 Copilot, AI Builder, Model Context Protocol, GitHub Copilot, OpenAI Codex, Claude Code
- Power Platform: Power Apps (model-driven & code), Power Automate, Power Fx, Dataverse, C# plug-ins, Power BI
- Dynamics 365: Sales, Customer Service, Marketing
- Cloud & data: Azure, SQL Server, SharePoint, Microsoft Graph, Cloudflare
- Engineering: TypeScript, JavaScript, C#, Python, ALM & DevOps, WebGPU
Open source & side projects
- Claw PC for Copilot Cowork: Let Microsoft 365 Copilot Cowork use a Windows PC.
- Copilot Studio Credit Estimator: Estimate what a Copilot Studio agent will cost.
- Vercel MCP server for Copilot Studio: Manage Vercel deployments from a Copilot Studio agent.
- Hevy for ChatGPT: Use your Hevy workout data in ChatGPT.
- Auto Flight Check-In: Automatic airline check-in with a browser agent.
Writing
Outside work
Banjo with The Kings of Connaught, a Galway folk and trad trio.
Client names, project specifics and metrics are deliberately not public. Request the full CV.